All your questions about registration, login, payments, betting, and security — answered in one place. If you can't find what you're looking for, our support team is always here to help.
Our FAQ section is organized by topic so you can find the information you need quickly.
Everything you need to know about registering on xbijee — what information is required, age restrictions, and the account verification process.
Learn how to deposit and withdraw using bKash, Nagad, and Rocket — including processing times and minimum/maximum limits.
Learn exactly how to claim welcome bonuses, cashback, free bets, and reload offers — plus a clear breakdown of wagering requirements.
Detailed FAQs covering how live betting works, how to read match odds, and the rules of popular games.
How your data is kept secure, how to enable 2FA, and how to report suspicious activity.
Login issues, stuck payments, or a locked account — find fast solutions to any problem you run into.
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Registering on xbijee is quick and easy. First, On the registration page Go ahead. Enter your active mobile number, a strong password, and the required personal details. Verify using the OTP sent to your phone — and your xbijee account is ready.
Registration is completely free and takes just 2–3 minutes.
Xbijee is strictly for users aged 18 and above. Minors are not permitted to register, and age is verified during the verification process. We enforce this policy rigorously as part of our responsible gaming commitment.
No, each person is only allowed one xbijee account. If multiple accounts are found linked to the same individual, all accounts may be suspended and any funds held may be forfeited. Stick to one account and stay safe.
KYC verification is required for withdrawals above a certain amount. Go to "Identity Verification" under Account Settings and upload a photo of your national ID or passport. Verification is typically completed within 24–48 hours.
Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email — an OTP will be sent to your phone. Use the OTP to set a new password. The entire process takes just 3–5 minutes.
After logging in, click the "Deposit" button. Choose your preferred payment method — bKash, Nagad, Rocket, or Upay. Enter the amount and follow the on-screen instructions. Your balance is usually updated within 1–5 minutes.
The mobile number used during deposit must match the number registered to your account.
The minimum deposit at xbijee is just ৳100, so you can get started even on a tight budget. The daily deposit limit is up to ৳50,000, with higher limits available for VIP members.
Withdrawals on xbijee are typically processed within 1–3 hours. Requests made between 11 PM and 7 AM may be processed the next business day. Having a completed KYC verification and meeting all conditions will speed up the process.
Wait 10–15 minutes first. If your balance still hasn't updated, take a screenshot of the transaction from bKash/Nagad and send it to support@xbijee.app or contact us via live chat.
Our support team resolves issues within a maximum of 3 hours.
Xbijee does not charge any withdrawal fees. However, bKash, Nagad, or Rocket may apply their own transfer charges in accordance with their respective policies.
New to xbijee? Get a 100% Welcome Bonus on your first deposit. Deposit ৳1,000 and receive an extra ৳1,000 in bonus funds — giving you ৳2,000 to start with.
To receive the bonus, your first deposit must be made within 72 hours of registration.
To withdraw bonus funds from xbijee, you must meet the wagering requirements — typically 10–20x the bonus amount. Each offer has its own specific terms, detailed on the offer page.
Stay active on xbijee and automatically earn free bets and cashback offers. Weekly reload bonuses are added every Monday. Exclusive offers are available during special matches and tournaments — keep notifications on so you don't miss out.
Live betting, or in-play betting, means placing bets in real time while a match is in progress. On xbijee, odds are updated continuously throughout every moment of the game. On the Bet page go to the "Live" tab, select your preferred match, and place a bet on any available market.
Odds on xbijee are displayed in Decimal format. For example, if the odds are 2.50 and you bet ৳100, you would receive ৳250 if you win (your original ৳100 stake plus ৳150 in profit).
To learn more Match Odds page View.
Once a bet is confirmed, it generally cannot be cancelled. However, you can use xbijee's "Cash Out" feature to settle your bet before the match ends — you may receive a slightly lower return, but your funds are secured.
After logging in On the Lottery page Browse the active draws and purchase tickets for your preferred lottery. New draws are held daily, and winnings are credited to your account instantly. Scratch card games also offer the chance to win instant prizes.
Xbijee uses industry-grade SSL/TLS encryption to keep all your data secure. Passwords are stored in hashed form and are never visible to anyone. Financial transactions are fully encrypted, and our servers undergo regular security audits.
Go to the "Security" tab in Account Settings and enable "Two-Factor Authentication". Each time you log in, an OTP will be sent to your mobile. With 2FA active, no one else can access your account.
Change your password immediately and contact us at support@xbijee.app. The support team will temporarily lock your account and investigate. To review your login history, check "Session History" in Account Settings.
Xbijee does not sell your personal information to any third parties. Data is only shared with relevant partners when required for payment processing or legal obligations. For more details, please see our Privacy Policy Read.
There are three ways to reach xbijee support:
Our support team is available in Bengali 24/7, every day of the week.
Your account may be locked due to multiple failed login attempts, incomplete KYC verification, or a security alert. Email support@xbijee.app with your account ID and registered mobile number. The support team will assess the situation and resolve it promptly.
Yes, you can request to close your account at any time. The option is available under Account Settings. Alternatively, send a request to support@xbijee.app. Please make sure to withdraw your balance before closing your account.
You also have the option to take a temporary break as part of responsible gaming — Responsible Gaming See on page.
Yes, xbijee offers a mobile app for both Android and iOS. You can place live bets, play the lottery, and make deposits and withdrawals from anywhere, all through the app. Help Center to get the download link.
Welcome to the platform trusted by millions of Bangladeshi players. Live betting, lottery, casino — all in one place.